Help & Support

How can we help you?

We’ve compiled answers to the most common questions below. If you still need assistance, our team is here to help.

Most people ask about

How can I track my order?

After your order has been shipped, you will receive an email with a tracking number. Use this tracking number on our website or the carrier’s site to track your package. You can also log into your account on our website to view your order status.

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What is your return policy?

We accept returns within 7 days of delivery. Items must be in their original condition with all tags attached. Please refer to our return policy for detailed information on exclusions and the return process. To initiate a return, visit our returns page or contact customer service for assistance.

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How do I place an order?

To place an order on our website, browse our t-shirt catalog, select the items you want to buy, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your purchase. If you need help with any part of the process, our customer service team is here to assist you.

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What are the shipping options available?

We offer various shipping options including standard, expedited, and express shipping. Shipping times and costs depend on your location and the shipping method selected at checkout. For detailed shipping options and estimated delivery times, please check the shipping section during checkout.

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How do I return an item?

To return an item, visit our returns page, enter your order details, and follow the instructions. You will receive a return shipping label via email. Package the item securely and send it back to us using the provided label. Once received and inspected, we will process your refund or exchange.

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What payment methods do you accept?

We accept major credit cards, debit cards, PayPal, Apple Pay, and Google Pay. All payments are processed securely using encryption technology to protect your information.

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Can I modify or cancel my order?

Orders can be modified or canceled within 1 hour of placing the order. If you need to make changes or cancel your order, please contact our customer service immediately. For orders that have already been processed or shipped, modifications might not be possible.

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How do I create an account?

To create an account, click the "Sign Up" button on our homepage, fill in your details, and follow the instructions. Creating an account allows you to track orders, save favorites, and enjoy a faster checkout process.

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Do you ship internationally?

No, Currently Vogue Empire ships only within India and does not offer international shipping.

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How can I reset my password?

If you’ve forgotten your password, click the "Forgot Password" link on the login page. Follow the instructions to receive a password reset link via email. You can then create a new password to access your account.

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