Return Policy

Last Updated: August 31, 2024

Eligibility for Returns

  • Items can be returned within 7 days of the delivery date.
  • The product must be in its original condition, unused, unwashed, and with all original tags and packaging intact.

Return Charges

  • Return shipping charges are the responsibility of the buyer.
  • A return fee of INR 100 will be deducted from the refund amount.
  • Return charges will be waived if the return is due to an incorrect or defective item received.

Defective or Incorrect Items

  • If you receive a wrong or defective item, please contact our customer support team immediately with clear images of the product showing the defect or the incorrect item received.
  • Our team will review your request and, upon approval, will provide you with detailed instructions for returning the item at no additional cost to you.

Return Process

  • Contact our customer support team within 7 days of delivery.
  • Provide your order number, the reason for the return, and photographs if the item is defective or incorrect.
  • Follow the return instructions provided by our customer support team.
  • Pack the item securely, including all original packaging and tags.

Refund Process

  • Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
  • Approved refunds will be processed within 7-10 business days and will be automatically applied to your original payment method.
  • Any return charges or deductions, if applicable, will be reflected in the refund amount.

Cancellation of Return Request

  • You may cancel a return request within 7 days of initiating the process.
  • To cancel a return, please contact our customer support team promptly.

Exchanges

  • At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.

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