Items can be returned within 7 days of the delivery date.
The product must be in its original condition, unused, unwashed, and with all original tags and packaging intact.
Return Charges
Return shipping charges are the responsibility of the buyer.
A return fee of INR 100 will be deducted from the refund amount.
Return charges will be waived if the return is due to an incorrect or defective item received.
Defective or Incorrect Items
If you receive a wrong or defective item, please contact our customer support team immediately with clear images of the product showing the defect or the incorrect item received.
Our team will review your request and, upon approval, will provide you with detailed instructions for returning the item at no additional cost to you.
Return Process
Contact our customer support team within 7 days of delivery.
Provide your order number, the reason for the return, and photographs if the item is defective or incorrect.
Follow the return instructions provided by our customer support team.
Pack the item securely, including all original packaging and tags.
Refund Process
Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days and will be automatically applied to your original payment method.
Any return charges or deductions, if applicable, will be reflected in the refund amount.
Cancellation of Return Request
You may cancel a return request within 7 days of initiating the process.
To cancel a return, please contact our customer support team promptly.
Exchanges
At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.
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