Payment Policy

Last Updated: August 31, 2024

Online Payments

  • We have partnered with Razorpay to process all online payments securely.
  • Razorpay supports a wide range of payment options, including:
  • Credit/Debit Cards: Visa, MasterCard, American Express, and more.
  • UPI (Unified Payments Interface): Direct payments through popular UPI apps.
  • Digital Wallets: Paytm, Google Pay, PhonePe, and other leading digital wallets.
  • Your payment information is encrypted and processed securely through Razorpay, ensuring your data is protected at all times.

Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) as a convenient payment option for your purchases.
  • COD is available through our shipping partner, Shiprocket.
  • An additional fee may apply for COD orders, which will be clearly disclosed at checkout.
  • Please note that COD may not be available for all locations or for certain high-value orders.

Payment Security

  • Vogue Empire uses industry-standard encryption and security protocols to protect your personal and financial information during the transaction process.
  • We do not store your payment information on our servers. All transactions are processed through secure third-party payment gateways.

Payment Confirmation

  • Upon successful payment, you will receive an order confirmation via email with details of your purchase.
  • For any issues with payment or order confirmation, please contact our customer support team immediately.

Refunds for Canceled Orders

  • In case of order cancellation, refunds for online payments will be processed back to the original payment method within 7-10 business days.
  • For COD orders, refunds will be processed via bank transfer after collecting the necessary bank details from the customer.

Important Notes

  • Please ensure your payment method has sufficient funds or credit to cover the total order amount.
  • Orders will only be processed once the payment is successfully completed or confirmed for COD orders.

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