Terms of Service

Last Updated: August 31, 2024

Welcome to Vogue Empire! These terms and conditions outline the rules and regulations for using Vogue Empire's website, located at https://www.yourwebsite.com. By accessing this website, you accept these terms and conditions in full.

Intellectual Property

Unless otherwise stated, Vogue Empire and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from Vogue Empire for your personal use subject to restrictions set in these terms and conditions.

Restrictions

  • Republishing material from Vogue Empire in any other media.
  • Selling, sublicensing, and/or otherwise commercializing any website material.
  • Publicly performing and/or displaying any website material.
  • Using this website in any way that is or may be damaging to Vogue Empire.
  • Using this website in any way that impacts user access to this website.
  • Using this website contrary to applicable laws and regulations.

Return Policy

We want you to be completely satisfied with your purchase from Vogue Empire. If you are not satisfied with your product, you may return it under the following conditions:

  • Return Charges: Return shipping charges are the responsibility of the buyer unless the item received is incorrect or defective.
  • Defective or Incorrect Items: If you receive a wrong or defective item, please contact our customer support team with proper images of the product. Return instructions and steps will be provided accordingly.
  • Return Period: Returns are accepted within 7 days of the delivery date. The item must be in its original condition with all tags and packaging intact.

Payment Policy

We accept the following payment methods to ensure a secure and convenient shopping experience:

  • Online Payments: We use Razorpay to process online payments securely. Razorpay accepts major credit/debit cards, UPI, and various digital wallets.
  • Cash on Delivery (COD): COD is available through our shipping partner Shiprocket. An additional fee may apply for COD orders, which will be disclosed at checkout.

Shipping Policy

Vogue Empire aims to deliver your products promptly and securely. Our shipping policy includes:

  • Shipping Partner: We use Shiprocket for all shipments. Products are shipped with a proper invoice and label.
  • Shipping Times: Shipping times vary based on your location and the shipping method chosen at checkout. Estimated delivery times are provided during the checkout process.
  • Shipping Charges: Shipping costs are calculated based on the delivery location and product weight. Charges will be displayed at checkout before you complete your purchase.

Privacy Policy

We value your privacy and are committed to protecting your personal information. Our privacy policy outlines how we handle your data:

  • Data Collection: We collect personal information such as your name, address, and contact details when you place an order. This data is used solely for processing your order and improving your shopping experience.
  • Data Security: Your personal information is stored securely, and sensitive data, such as your address, is encrypted and stored in MongoDB using industry-standard encryption techniques to prevent unauthorized access.
  • Third-Party Services: We may share your information with trusted third-party services, such as payment processors and shipping partners, to fulfill your order. We ensure these partners adhere to strict data protection standards.